Booking & accommodation 

terms and conditions

Frequent questions answered

Or contact us via Live chat

How do I book ?

1.  BOOK NOW  Go to our Book Now page- put your Room, Breakfast, guided tours in a shopping basket & receive a instant quote, pay direct via the safe PayPal + credit cards accepted.

2. Or message us to discuss your holiday and I will prepare a personal quote sent via email.

3. Book via France-Voyage.com  

 

What happen after I book ?

We will reply via email to confirm availability for your dates.  

When do I pay?

Deposit is 20% due within 3 months of booking dates, or on confirmation of your dates if closer than 3 months. 

Balance due 6 weeks prior to booking date

Booking dates are not secured until deposit is received

Invoice will be issued via email with all payment charges and payment option details

 

What payment methods do you have?

Payments via - Paypal where you can use a credit card or by direct debit

 

Can I cancel my booking?

Cancellations of holiday package stays - 6 weeks prior will lose deposit. 

Cancellation of holiday packages within 21 days of booking date not refundable. 

What is a single supplement

Weekend & Mini break holidays are priced p.p twin share.  If you wish to book as a single please inquire for the single supplement price.

 

A member of my family has food allergies can they be catered for?

Yes of course, food intolerance are catered for. We cater for Gluten & Dairy free guests.

Severe food allergies dietary requirements will need to be discussed with L'Hotel de Hercé prior booking.

Medical dietary requirements.

For other dietary requirements please discuss with l'Hotel de Hercé prior to booking

What is the minimum booking?

Minimum booking 1 night & 1 person

Are single person bookings available for Mini breaks & Wargame Weekends? 

Yes a single supplement price will be quoted on request 

 

Can I stay stay without booking a tour or wargame ?

Yes of course, guests are welcome to book and enjoy traditional Chambre d'Hote / B & B.

Can we bring our family pet?

No, we regret there is a no pets policy at L'Hotel de Hercé due to the Heritage Interiors 

Do you allow smoking?

No Smoking is permitted at L'Hotel Hercé, to protect the Heritage Property, this is inclusive of all interiors and gardens. This policy will be strictly enforced. 

Would this be a good family holiday?

Yes, for children 12yrs and older interested in history and wargames. L'Hotel de Hercé does not cater for small children. 

My children play War Hammer would they enjoy the wargames? 

Yes they would, children booked to play Wargames must be accompanied by a parent. 

Does L'Hotel de Hercé cater for Mobility Impaired guests

Yes, please see below available access and contact us to discuss your needs. 

House has 4 steps up to foyer

Ground floor reception rooms & guest powder room, level access. 

Guest rooms are located on the 1st floor, up a moderate incline staircase, with strong hand rail. 25 steps up.

En-suite showers access has one low step into shower.

Walk into town center is 400 meters down hill.

Parking is available directly out the front and also in town center

Guided Tours can be tailored to individual guest needs